User Guide

Tutorial Videos

First Use

Tutorial

Daisy Chaining Installation Tutorial Standalone Mode

Daisy Chaining Installation Tutorial USB Mode

Download

Kandao Meeting App

Kandao Meeting App is a powerful management tool designed specifically for Kandao 360° video conferencing devices (currently supported models: Kandao Meeting Ultra and Kandao Meeting Ultra Standar). Whether you're using iOS or Android, you can easily configure the devices, control them in real time, and quickly start meetings while efficiently managing your equipment.

  • iOS
  • Android

Update

V1.0.0.10

Before using the app, please update your Kandao Meeting device firmware to V4.4 / S4.4 or later to ensure proper functionality.
1. Quick Connection: Quickly connect devices via Bluetooth, simplifying the setup process and improving connection efficiency.
2. View and Layout Management: Supports switching between multiple views and layouts to adapt to various meeting scenarios, enhancing the meeting experience.
3. Device Control: Provides remote control features for video, audio, Lock, Ignore Zone, and more, ensuring easy operation.
4. Interface Design: A simple and intuitive interface that helps users join meetings effortlessly. Maintains consistent interaction style with the meeting device, reducing learning costs.

Update

V1.0.0.10

Before using the app, please update your Kandao Meeting device firmware to V4.4 / S4.4 or later to ensure proper functionality.
1. Quick Connection: Quickly connect devices via Bluetooth, simplifying the setup process and improving connection efficiency.
2. View and Layout Management: Supports switching between multiple views and layouts to adapt to various meeting scenarios, enhancing the meeting experience.
3. Device Control: Provides remote control features for video, audio, Lock, Ignore Zone, and more, ensuring easy operation.
4. Interface Design: A simple and intuitive interface that helps users join meetings effortlessly. Maintains consistent interaction style with the meeting device, reducing learning costs.

Kandao Meeting Ultra Standard

Kandao Meeting Ultra标准无屏版;Kandao Meeting Ultra Standard

Update

Firmware S4.4

1.Added support for connecting and controlling via the Kandao Meeting mobile app over Bluetooth.
2.Supports collaborative work with GONSIN audio devices to achieve speaker tracking and switching.
3.Added support for audio daisy-chaining with Kandao Meeting Pro / Kandao Meeting S.
4.Added support for 720P recording resolution.
5.Added support for generating QR codes from copied text.
6.Upgraded audio algorithm to enable automatic AI de-reverberation.

Kandao Meeting Omni

The Kandao Meeting Omni integrates multiple video conferencing cameras of Kandao, to cover larger rooms and involve more participants.
If you have any questions, please contact us. Email: service@kandaovr.com

Update

Windows V1.6.1.9

1. Optimize the clarity of Zoom connection.
2. Optimize the experience of using Meeting Pro.
3. Fix some known issues.

FAQ

  • FAQ
  • Private Information

How to solve the issue ‘This device isn't Play Protect Certified’?

To resolve the issue that ‘This device isn't Play Protect Certified.’, please ensure that your firmware is up-to-date and complete the GSF ID registration process. Here are the steps to follow:


1. Navigate to the home page of the Meeting camera built-in system.

2. Click on "GSF ID Registration."

3. Slide down and click on step 5.

4. Follow the guide to register the GSF ID.

5. Reboot the system.

 

Please be aware that there might be some network delays before the changes take effect (The registration processing time varies due to Google's system procedures, not because of any product issues. We appreciate your patience during this wait).

 

If you have any further questions or encounter any issues during this process, please feel free to contact us. We are here to assist you.

(If the issue persists for an extended period, you may consider resetting the device to its factory settings and repeating the registration process.)

How to Enter Text in Conference Software (e.g., Teams) on the Conference Device?

Contact us

Product Support

service@kandaovr.com

Product Support

sales@kandaovr.com

Marketing & Partnerships

marketing@kandaovr.com