If QooCam 3 Ultra cannot connect to the QooCam 3 App, please follow these steps:

1. Ensure that the Wi-Fi, Bluetooth, and location services on the mobile device are enabled.
2. Ensure that the QooCam 3 App is updated to the latest version.
3. Ensure that the firmware of QooCam 3 Ultra is updated to the latest version.
4. For Android phones, ensure that the QooCam 3 App has the following permissions enabled:
① Bluetooth Permission: To obtain the device information of QooCam 3 Ultra for establishing a wireless connection.
② WLAN Permission: To establish a WLAN connection between the Android phone and QooCam 3 Ultra.
③ Location Permission: To ensure the phone can search for nearby wireless devices.

5. For iPhones, ensure that the QooCam 3 App has the following permissions enabled:
① Bluetooth Permission: To obtain the device information of QooCam 3 Ultra for establishing a wireless connection.
② Wireless Data Permission: To establish a wireless connection between the iPhone and QooCam 3 Ultra.
③ Local Network Permission: To ensure the phone and QooCam 3 Ultra can communicate on the same network.
④ Location Permission: To ensure the phone can search for nearby wireless devices.
6. Disable any network-related settings on the phone, such as dual WLAN acceleration, WLAN+ intelligent switching, etc.

Please search for the "QooCam 3" App in the app store on your mobile device or scan the QR code below to install the QooCam 3 App.

You can connect the phone and camera using the following two methods:

Method 1: Connect the Mobile Device to the QooCam 3 Ultra Camera Hotspot via QooCam 3 App
Turn on the QooCam 3 Ultra camera and ensure that the "Network Connection - Camera Hotspot" setting is enabled in the camera settings.
Enable Wi-Fi, Bluetooth, and location services on the mobile device.
Open the QooCam 3 App, click the "Device Connection" icon 📷, and follow the instructions on the QooCam 3 App interface to connect the camera.
Note: You need to allow the QooCam 3 App to access the mobile device's Wi-Fi, Bluetooth, and location services permissions.

Method 2: Connect the Mobile Device and Camera to the Same WLAN/Ethernet Network
Enable Wi-Fi and location services on the mobile device, and connect to a secure and trusted WLAN/Ethernet network.
Turn on the QooCam 3 Ultra camera, enable the "Network Connection - WLAN" setting in the camera settings, and connect to the same WLAN that the mobile device is connected to.
Ensure that there are no network restrictions between the mobile device and QooCam 3 Ultra on this network, and that they can communicate with each other.
Open the QooCam 3 App, click the "Device Connection" icon 📷, and follow the instructions on the QooCam 3 App interface to connect the camera.
Note: You need to allow the QooCam 3 App to access the mobile device's Wi-Fi, Bluetooth, and location services permissions.

Yes, QooCam 3 Ultra supports Wi-Fi 6 (802.11a/b/g/n/ac/ax) and Bluetooth BLE 5.2.

QooCam 3 Ultra will use Bluetooth to provide device information to the QooCam 3 App to establish a Wi-Fi connection with the phone. At the same time, QooCam 3 Ultra also supports connecting audio input devices via Bluetooth. 
Wi-Fi supports connecting to wireless local area networks (WLAN).

Yes, an external power source using the PD (Power Delivery) or QC (Quick Charge) protocol (meeting the power supply requirements of 9V 2A / 5V 3A) can be used to power the Qoocam 3 Ultra. When using external power, the camera can continue to operate even if the battery is removed, but we strongly recommend keeping the battery in the camera to prevent sudden power loss due to a loose external power cable or unstable power supply, which could result in file damage.
Note: The camera is not dustproof or waterproof when the USB protection cover is open for charging.

 When the battery level is too low to start the camera, a short press of the power button will cause the indicator light to flash blue once

It supports standard PD/QC power adapters.Please use a USB Type-C charger that supports PD/QC protocols, with an output power of 9V/2A or 5V/3A.

In a laboratory environment, with the camera powered off and using a standard PD charger, it takes approximately 75 minutes to fully charge the battery. To charge to 50%, it takes about 30 minutes, and to reach 80%, it takes around 45 minutes.

There are two ways to switch shooting modes:

Tap the shooting mode icon at the bottom left of the screen to select the shooting mode.
In preview mode, press the mode button briefly to switch the shooting mode.

QooCam 3 Ultra offers several color range options, each with its unique features. Users can select the appropriate mode based on their specific needs:

8bit Rec. 709 Normal
This mode utilizes the Rec. 709 color space and Gamma, offering the best compatibility with major video platforms. However, due to its 8-bit color depth, it provides limited flexibility for color grading, making it suitable for content that requires minimal post-production.

2. 10bit HLG Normal
The HLG Normal mode is based on the standard Hybrid Log-Gamma (HLG) and incorporates Kandao's color style preferences. It delivers excellent visual quality without requiring post-production, making it more suitable for HDR shooting scenarios where no further editing is needed.

10bit HLG Pro
The HLG Pro mode uses the standard "Hybrid Log-Gamma" (HLG). Compared to the 10bit HLG Normal mode, it is better suited for HDR shooting that involves post-production workflows.

10bit K-Log
The 10bit K-Log mode is specifically designed to maximize dynamic range, making it ideal for professional post-production workflows. Similar to Log modes on other DSLRs, K-Log produces flat colors with low contrast while retaining more details, offering extensive flexibility for color grading. This mode is best suited for professional users seeking greater latitude in color and exposure adjustments during post-production.

1. Access the 【Settings】

2. Access the 【Q Function】

3. Press the【Edit】icon below 【Mode Switching】

4. Select the first common shooting mode and then press 【Next】

5. Select the second common shooting mode and then press 【OK】

Now you can switch quickly between common shooting modes by pressing the Q button.

The QooCam 3 Ultra can capture up to 96-megapixel (13888×6944) 14K resolution photos.

Panoramic Video:
The QooCam 3 Ultra can record the highest specification of 8K@30FPS 10bit panoramic video, with a resolution of 7680x3840.
The QooCam 3 Ultra can record the highest specification of 5.7K@60FPS 10bit panoramic video, with a resolution of 5760x2880.
The QooCam 3 Ultra can record the highest specification of 4K@120FPS 10bit panoramic video, with a resolution of 3840x1920.

180° Single-Lens Mode:
QooCam 3 Ultra can record 10bit single-lens mode videos at a maximum specification of 4K@60FPS, with a resolution of 3840x3840.
QooCam 3 Ultra can record 10bit single-lens mode videos at a maximum specification of 3.4K@100FPS, with a resolution of 3472x3472.

QooCam 3 Ultra can segment a single video into parts or record without time limits.
The QooCam 3 Ultra allows you to adjust the "Video Segments" setting in the camera settings, which can be set to 10 minutes/20 minutes/30 minutes/No Segmentation for video storage. For example, if the video segment is set to 10 minutes, a 26-minute continuous recording will be saved as 2 separate video files: one 10-minute file, one 10-minute file, and one 6-minute file, with the 3 video clips being continuous.

Yes, the QooCam 3 Ultra is equipped with a six-axis gyroscope. You can use the powerful image stabilization feature through the mobile app QooCam 3 App or the desktop software QooCam Studio to achieve cinema-level stabilized footage on the video files recorded by the QooCam 3 Ultra.

It supports time-lapse photography and is capable of shooting in 10bit BT.2020 HLG specification.

QooCam 3 Ultra allows users to manually set shutter speed and ISO in manual exposure mode for precise control over exposure effects. It also supports shutter priority/ISO priority semi-automatic modes for intelligent exposure optimization.

35mm equivalent focal length: 9.36mm

The sensor size is 1/1.7 inches.

The ISO range of QooCam 3 Ultra is 100 to 6400.

When DR-Boost is enabled, the ISO range is 6 to 100.

For photos: 1/6400s to 50s
For videos: 1/6400s to the frame rate limit (e.g., for 8@K30fps, it is 1/6400s to 1/30s; for 4K@120fps, it is 1/6400s to 1/120s)

When DR-Boost is enabled, only videos below 30fps and 24MP photos are supported:
For photos: the shutter speed ranges from 1/800s to 30s.
For videos: the shutter speed ranges from 1/6400s to the frame rate limit shutter (for example, for 8K@30fps, it is 1/6400s to 1/30s; for 4K@25fps, it is 1/6400s to 1/25s).

The interval time here refers to the time between the start of exposure for one image and the start of exposure for the next image.
Minimum Interval Time:
The minimum interval time is determined by the storage device you select (write speed), the resolution, the file format saved, and the (maximum) shutter speed.

Their relationship can be understood as:
Interval Time = T1 (Maximum Shutter Time + 2 seconds) or T2 (Selected File Format Size / Storage Device Write Speed * 120%).

The larger value between the two determines the interval time.

mp4(H.265)

Yes, this is normal. When the QooCam 3 Ultra is recording 10bit video, the preview screen will be turned off.

QooCam 3 Ultra's 5.7K 60fps is downsampled from 8K 60fps, resulting in a clearer image. Coupled with the F1.6 large aperture and a newly upgraded image processor, the image quality is superior.

No.

The videos shot by the camera come with GPS data. In QooCam Studio, you can export GPX files for Google Map video upload.

LRTimelapse calculates the interval based on the creation time of the photos, while the QooCam 3 Ultra’s setting is for the interval between two shutter releases, which includes the exposure time. If there are significant changes in ambient brightness during interval shooting, the shutter speed can vary between shots, affecting the time between when the photos are created and saved. This can result in uneven intervals being displayed in LRTimelapse. However, the interval between when the photos start exposing is uniform.

For example, if the interval is set to 25 seconds, and exposure changes cause variations in shutter speed, you may see that the total time between photos 002-006 divided by the number of photos still averages to the set 25-second interval.

No, it features a USB 3.1 Gen2（USB 10Gbps） interface with a theoretical speed of 10Gbps.

Currently supports Simplified Chinese, Traditional Chinese, English, and Japanese.

We developed a special quick start function for QooCam 3 Ultra, offering two startup modes: quick start and slow start. Slow start takes about 20 seconds, while quick start only takes 1 second.
QooCam 3 Ultra achieves this through a two-stage power-off mechanism. In the first stage, the camera shuts down all other components but retains DRAM, allowing for quick startup. If the camera is off for more than 8 hours or the battery is replaced, the DRAM is cleared, entering the second stage power-off. In this case, restarting QooCam 3 Ultra requires a slow start, but subsequent starts can use quick start.

Due to the optical characteristics of panoramic cameras, stitching issues may occur when shooting underwater without a case. Therefore, we do not recommend underwater shooting without a case. The camera's waterproof design is meant to withstand impacts from surfing and waves, equivalent to the pressure at a depth of approximately 10 meters.

QooCam 3 Ultra supports IP68 dustproof and waterproof rating.

There is a built-in fan, and by navigating to Camera Settings - Fan, you can choose from the following three modes:

Silent Recording: The fan is completely turned off during recording, ensuring no fan noise. Once the recording stops, it reverts to "Cooling Priority."
Silent Priority: During recording, the fan operates at a lower speed when the temperature rises, producing minimal noise. After recording stops, it reverts to "Cooling Priority."
Cooling Priority: In all situations, cooling efficiency is prioritized, with the fan running at a higher speed, resulting in louder noise.

Yes, it has 128GB of built-in storage (approximately 98.2GB usable).
It also supports external micro SD card storage with UHS-I V30 speed class or higher, up to a maximum capacity of 1TB.

QooCam 3 Ultra has the following indicator statuses:

Ready/Idle: Green light stays on
Powering on: Green light flashes quickly twice
Taking a photo: Blue light flashes slowly once
Recording video: Blue light flashes slowly
Updating firmware: Red and blue lights flash alternately and slowly
Camera error: Red light flashes quickly
Charging: Red light stays on
Fully charged: Red light turns off

296g (without battery)
336g (with battery)

The sensor of QooCam 3 is slightly larger, but thanks to the much stronger processor of QooCam 3 Ultra, its overall performance in low-light conditions is better, along with the benefit of higher resolution.

We have optimized QooCam Studio to support stitching with lens protectors. The lens protector is made of PMMA acrylic, a material with very high light transmittance, so the impact on the image is minimal.

Yes.

Yes.

Standard 1/4 inch thread.

The QooCam 3 Ultra supports the direct use of commonly available external microphones. Once an external microphone is connected, the QooCam 3 Ultra will automatically default to using the audio input from that microphone. 

The supported microphone types are as follows:

Bluetooth microphones, such as DJI mic 2;
USB microphones, such as the Rode Wireless Go series.

The 8K 360° VR HDR videos captured by QooCam 3 Ultra can be perfectly displayed on Apple Vision Pro. You can install the Kandao XR app on your Apple Vision Pro and transfer the HDR videos from QooCam 3 Ultra to Apple Vision Pro. Then you can watch the immersive HDR videos in the local video section of Kandao XR.

Yes, it is supported. Please stitch and process the footage from the QooCam 3 Ultra using QooCam Studio or the QooCam App and export it in a format required by Pico. Place the stitched materials on Pico for use.

This tutorial is using DaVinci Resolve. 

1. In 「Project Settings」, set the 「Color Management」 to 「DaVinci YRGB」, the 「Timeline Color Space」 to 「Rec.2100 HLG」, and the 「Output Color Space」 to 「Same as Timeline」.

2. The process typically requires about 4 nodes.

Node 1:
Adjust the brightness, using tools like「HDR – Color Wheels」. The reason that brightness adjustment is done in the first node is because different camera log gamma curves have different exposure biases, and after applying the LUT, the contrast usually changes significantly, making brightness adjustment fairly hard in later stage.

The standard HLG gamma of the 「QooCam 3 Ultra」 makes the brightness adjustment in Node 1 very precise.

Node 2:

Use the 「Color Space Transform」 effect from the 「Effects Library」 to convert HLG Rec.2100 to the target log space. In the example shown, it’s converting to 「Sony S-Log3 S-Gamut3」. 

For 「Tone Mapping Method」, I personally prefer 「Saturation Mapping」. 

Be sure to turn off both 「Apply Forward OOTF」 and 「Apply Inverse OOTF」.

Node 3:

Apply the LUT. Here, I’m using the official 「Sony LUT」 for converting S-Log3 to personalized color.

Node 4:

This step is to export a LUT that works for both HDR and SDR in QooCam Studio. The HDR to SDR conversion in Studio is from 「Rec.2100 HLG」 to 「Rec.709 Gamma 2.2」. 

Use the 「Color Space Transform」 effect from the 「Effects Library」 and set the 「Input Color Space」 to 「Rec.709」, 「Input Gamma」 to 「Gamma 2.2」, 「Output Color Space」 to 「Rec.2100」, and 「Output Gamma」 to 「Rec.2100 HLG」. 

For 「Tone Mapping Method」, I prefer 「Saturation Mapping」. 

Again, ensure that 「Apply Forward OOTF」 and 「Apply Inverse OOTF」 are both turned off.

For the final step, export the LUT (65-point Cube) and import it into 「QooCam Studio」. This LUT will correctly apply the desired color style in QooCam Studio, whether exporting in HDR or SDR.

Similarly, if your final output in DaVinci is an SDR video, set the 「Color Science」 in 「Project Settings」 to 「DaVinci YRGB」, the 「Timeline Color Space」 to 「Rec.709 (Scene)」, and the 「Output Color Space」 to 「Same as Timeline」, then remove Node 4.