Get to know QooCam EGO
Camera Tutorial
Preparation before Use
Screen Operation Instructions
QooCam APP Tutorial
Firmware Update
FAQ
User Guide
2024-02-03
Tutorial Video Quick Start
QooCam Studio 2025 Introduction
Qoocam EGO Firmware Downloading
CAMERA V3.0.5
1. Fix some known issues.
QooCam and QooCam 8K camera remote control and material processing and production tools.Meet QooCam 8K, the smallest 8K 360 camera in the world that extends your creativity even further.
V4.7.1
4.7.0
1. QooCam EGO V2.8.10 firmware compatibility.
2. Fixed known issues.
A material Production and Processing tool for QooCam and QooCam 8K. Faster rendering speed. Higher render quality. This version does not support QooCam(Mark 1)'s VR180 material.
3.3.0.3
1. Support the intensity adjustment of AI Denoising
2. Add AI stitching option for image format
3. Fix some known issues
3.3.0.3
1. Support the intensity adjustment of AI Denoising
2. Add AI stitching option for image format
3. Fix some known issues
Converting QooCam EGO videos and photos to spatial videos and photos.
macOS 14 or above is needed.
mac OS 2.2.0
After HDR video is transcoded into spatial video, the HDR effect is still retained
A tool for QooCam EGO's users to add Metadata before uploading videos to YouTube.
1.1.0
Update for YouTube 2024
1.1.0
Update for YouTube 2024
Watch Spatial Videos,360 Videos, 3D Photos and 360 Photos shot with VR Cameras made by Kandao Technology Ltd.
VISION_OS 2.2.1
1. Local player supports playing pictures and videos in "Album"
2. VR/local player adds progress control
1、Watch selected 3D/360 videos and photos
2、Watch uploaded3D/360 videos and photos
Android 2.0.0
1. Synchronize EGO cloud album
2. Optimize playback experience
3. Fix other known issues
1、Watch selected 3D/360 videos and photos
Android 1.2.0
1. Synchronize ego cloud album
2. Optimize playback experience
3. Fix other known issues
Watch 3D videos and pictures captured by QooCam EGO,Rokid, Thunderbird XR applicable.
Android V1.0.8
1. Play selected 3D videos/pictures
2. Log in to your KandaoVR account and play the 3D videos/pictures uploaded to EGO Cloud
Watch 3D videos and pictures captured by QooCam EGO on Rokid AR glasses.
Android V1.2.4
1. Play selected 3D videos/pictures
2. Log in to your KandaoVR account and play the 3D videos/pictures uploaded to EGO Cloud
Watch 3D videos and pictures captured by QooCam EGO on Rokid AR glasses.
Android 1.0.1
1.fix some bugs
Watch 3D/360 videos and pictures captured by QooCam camera on Rokid AR glasses.
Android V1.3.0
1. Play selected 3D/360 videos/pictures
2. Log in to your KandaoVR account and play 3D/360 videos/pictures uploaded to the cloud space
QooCam APP System Requirements
Android
CPU: Snapdragon 765 or higher
OS: Android 9.0 or higher
RAM: 8G or greater, ROM: 16G or greater
System: 64-bit
iOS
OS: iOS 13.0 or higher
RAM: 2G or greater, ROM: 16G or greater
Model: iPhone X or later with A11 chip or higher
Camera Security
Warning: If you fail to take the following precautions, you may be injured or killed by the electric shock or fire disaster, or your QooCam EGO may be damaged. Please check before using the camera and accessories to make sure they are intact. For security, only QooCam accessories that are provided with the device or genuine ones purchased can be used. Using any other parts, accessories, or chargers not recommended by Kandao may result in fire, electric shock, or causalities. Damage caused by the use of unauthorized accessories or parts is not covered by the warranty. To learn about approved accessories, please visit the Kandao website: www.kandaovr.com
1. Do not place or fix this product onto an unstable surface. Failure to observe this precaution can result in the product loosening or falling off, thus causing an accident or damaging the camera.
2. If you use an external power connection, please follow all safety guidelines for third-party powered devices.
3. The camera lens is made of glass. If the lens is damaged, please be careful to avoid scratching by broken glass. Keep it away from children.
4. The camera temperature may rise during operation, which is a normal phenomenon. If the temperature is too high, power off the camera to cool it down before using it.
5. This product is not a toy and you are solely responsible for complying with all local laws, regulations, and restrictions.
6. Do not use the camera for unauthorized monitoring, sneak shot, or in any way that violates personal privacy regulations. This should be strictly prohibited. The operator may have to assume major responsibilities and suffer from criminal lawsuits.
7. Note: Do not place the camera in extremely cold or hot conditions that may cause the camera to fail temporarily.
8. Warning: The lenses of the camera do not have any protection, which it is easy to scratch. Avoid placing the lens on any surface, and the lens scratches are not under the warranty.
The symbol indicates that your product should be classified separately from household waste under local laws and regulations. Please leave it in the recycling area specified by the local government when the end of the camera's life. The classification and recycling of product disposal are helpful for natural resource protecting and recycling in a way that is beneficial to human health and environmental protection.
Battery Information
Here are some things you can do to maximize battery life:
1. Record video at lower frame rates and resolutions.
2. Enable auto power off.
3. Charge QooCam EGO when the battery level is low. Storing QooCam EGO for more than four months with a low battery will reduce the battery life. Charge and discharge the battery of QooCam EGO to 40%-60% if it will not be used for 10 days or more.
4.QooCam EGO can be charged with an external USB power supply during use.
Note: Even though your camera is charging by USB cable, the battery will not charge during recording but only supply power to the camera.
Battery Maintenance
1. Extreme temperatures may temporarily shorten battery life or cause your camera to temporarily stop working properly. Avoid dramatic temperature or humidity changes as condensation may form on or within the camera.
2. Do not dry your camera with an external heat source such as a microwave oven or a hair dryer. Damage to the camera or battery caused by contact with the liquid inside the camera is not covered under the warranty.
3. Do not store your battery with metal objects like coins, keys, or necklaces. If the battery terminals come in contact with metal objects, this may cause a fire.
Note: Batteries have reduced capacity in cold weather. This affects older batteries even more. If you regularly shoot at low temperatures, replace batteries yearly for optimal performance.
Battery Disposal
Most rechargeable lithium-ion batteries are classified as non-hazardous waste and are safe for disposal in the normal municipal waste stream. To safely dispose of lithium-ion batteries, protect terminals from exposure to other metal with packing, masking, or electrical tape so they do not cause a fire while being transported.
Statement
1. Please read all the instructions.
2. Please be cautious about all the warnings.
3. Please follow all the instructions.
4. Do not use your camera near heat sources such as radiators, electric heaters, stoves, or other heating equipment.
5. Only use accessories and parts specified or supplied by Kandao.
6. All maintenance should be conducted by qualified personnel. Repairs are required in case of any type of damage to the device, for example, power cord or plug damage, liquid or object falling into the device, getting wet in the rain or dampness, or failure to work or falling.
Cleaning Notes
1. Keep the lens glass clean. Sand and dust may damage the lens glass. Please clean QooCam EGO with the cleaning cloth we provided in its package.
2. Keep QooCam EGO away from sand and dust.
3. Do not remove or use sharp objects to destroy the voice-pickup hole and speaker hole.
