Kandao Raw+ FAQ

1. PC specification requirement for running Raw+:

OS:Windows 10 64bit / MacOS 10.13.x
Memory:8G or above

2. Why does Raw+ software crash?

Insufficient memory;
PC OS is below Win10;
Please stack no more than 16 raw images at the same time.

3. Why is DNG image failed to be uploaded?

Please ensure you have DNG Converter installed in your PC.
To download DNG Converte, please go to: https://helpx.adobe.com/gr_en/photoshop/using/adobe-dng-converter.html

4. Why DNG Converter is needed to process raw images?

When imported to Kandao Raw+, non-DNG images will be converted into DNG before getting stacked.

5. What is Raw+?

Raw+ is a smart photo stacking software.

6. What is the differences with DNG8 and Raw+?

DNG8 is a shooting mode available in QooCam and Obsidian camera APP, while Raw+ is a stacking tool.
Shooting in DNG8 Mode will give you the best possible input image sequences for Raw+ thus DNG8 together with Raw+ will produce best possible image quality in photography post production.