Kandao Live FAQ

1. What’s the required PC specification for running KanDao Live?

4K:
CPU: 1*Intel i7 8700 or above
Memory: 16G or above
GPU: Nvidia GTX 1080 or above
HD (hard disk): 500GB or above
8K:
CPU: Intel i9 7900X or above
Memory: 32GB or above
GPU: 2* Nvidia GTX 1080 TI/2080TI
SSD: 500GB or above
Mainboard: MSI X299 SLI PLUS (or other mainboard with two or more PCIe-X16 slots, and a dual Ethernet port mainboard is recommended)

2. What’s the required network for running KanDao Live?

1gbps network

3. What’s the required net cable for running KanDao Live?

Cat 6 Gigabit Ethernet Cable.

4. Where can I get Kandao Live software for 4K Live streaming?
5. Where can I get get Kandao Live guide?
6. Can I remove the watermark in 4K Live software?

To purchase 4K Live software(without water mark), please contact sales@kandaovr.com

7. How can I buy 8K Live software?

Please contact sales@kandaovr.com

8. I have qualified PC, network, and net cable, but 4K Live streaming does not goes well in KanDao Live. Why?

Please contact support@kandaovr.com
Kindly include information such as PC specification, frequency of issue, issue screenshot, etc.